Returns and refunds

Did you place an order and would like to partially or completely return it?

Don’t worry, contact (as soon as possible) our customer service by e-mail or phone and we will guide you through the procedure.

How long do I have to make a return?

You will be able to return a product within 7 days from receiving it.

The right to withdrawal must go through our customer service, by sending an e-mail to [email protected] or calling the number +377 99 99 4553. You will get a full refund of the product within 30 days from the date the right of withdrawal was activated.

However, if the product is used or damaged you will not be able to get a refund.
In the event of a different item being delivered to you instead of the one ordered, we will take care of the shipping costs.

The products must be returned in the original packaging. Returns shipping costs are at customer’s charge.